About Data Narration Leaders
At Data Narration Leaders, we believe that healthcare can—and should—be simpler, more accessible, and more efficient. Our mission is clear: empower healthcare organizations with the insights, strategies, and solutions they need to thrive in an increasingly complex industry. We leverage data-driven, innovative approaches to help our clients streamline operations, improve financial performance, and ultimately, focus on what truly matters—delivering exceptional patient care.
Our Story
Founded by Kenneth Marsh, Data Narration Leaders is built on extensive experience in healthcare consulting, finance, and analytics. From gaining early insights in large-scale pharmacy operations to leading operations for a major healthcare group and spearheading strategic initiatives as Chief Analytics Officer to support clients nationwide, he has focused on creating practical solutions that improve efficiency, reduce costs, and enhance patient care. Drawing from firsthand experience with the complexities that burden the healthcare system, providers, and patients, we remain dedicated to finding better ways forward—simplifying processes and delivering measurable results for administrators, providers, and patients alike.
Why We’re Different
We understand that healthcare in the U.S. is burdened by high costs and complexity—both for those delivering care and those needing it. Patients deserve quicker, more affordable access to care. That’s why we partner with organizations to demystify these challenges, creating pathways for timely, accessible healthcare for all. Our approach is rooted in:
Data-Driven Innovation: We utilize advanced analytics and data science to unlock new opportunities for growth and efficiency.
Customized Solutions: No two healthcare organizations are the same, so we tailor our strategies to fit each client’s unique needs, helping them scale effectively.
Holistic Focus: Our expertise spans all aspects of healthcare—from operational excellence and financial improvement to digital transformation and access solutions.
Our Services
Our comprehensive suite of services is designed to address the most pressing challenges in today’s healthcare landscape. Explore our services below, each designed to deliver measurable success. We specialize in:
Business Advisory & Strategy: Strategic planning and guidance to achieve your growth goals.
Operational Excellence: Streamlining processes to improve efficiency and quality.
Profitability & Margin Improvement: Improving financial performance through targeted initiatives.
Quality & Revenue Alignment: Optimizing revenue cycles to align with patient care priorities.
Access Center Solutions: Improving patient access and enhancing the patient experience.
Call Center Solutions: Providing support for seamless communication and patient engagement.
Business Process Outsourcing: Delivering scalable solutions to reduce overhead and operational burdens.
Digital & Technology Solutions: Leveraging technology to drive innovation.
Our Commitment
At Data Narration Leaders, our commitment is to your success. We believe in forming true partnerships—working alongside your team to uncover actionable insights and implement strategies that deliver real-world results. Whether you’re looking to improve financial outcomes, expand patient access, or streamline operations, we’re here to guide you every step of the way.
Meet Kenneth Marsh
Transforming Healthcare Through Data Driven Insights
I’m Kenneth Marsh, Owner, Founder, and CEO of Data Narration Leaders, LLC. Throughout my career, I’ve been driven by one undeniable fact: healthcare in the U.S. is too complicated, too costly, and too often leaves both patients and providers overwhelmed. My mission is to bring change to that. Healthcare should be more efficient, accessible, and affordable for everyone—and I’ve dedicated my career to creating solutions that simplify the business of care, reduce costs, enhance the experience for patients, and empower providers to reach more people.
My journey began in big-box pharmacy operations, where I gained insights into large-scale logistics and patient care. Later, I focused on supporting small businesses and medical practices as a financial advisor and accountant, helping them navigate challenges, optimize operations, and grow sustainably. I’ve led operations for a prominent nonprofit medical group, overseeing clinical services, workforce optimization, and the implementation of process improvements across multiple service lines, as well as within the broader national health system. My focus was always on enhancing operational efficiency, ensuring high-quality care, and driving financial sustainability. In my role as Chief Analytics Officer at a leading BPO, Contact Center, and RCM Solution company, I used data-driven strategies to further streamline operations, expand access to care, and improve financial performance both internally and externally.
I hold dual degrees in Business Administration and Psychology from the University of Kentucky, along with advanced studies in Data Science at Cornell University. With these skills, I’ve developed strategies that drive growth and simplify complexities, allowing healthcare organizations to focus on quality care. Growing up in a healthcare family, I witnessed the challenges providers face, which drives my passion for breaking down barriers in healthcare.
At Data Narration Leaders, we partner with healthcare organizations to deliver the insights, strategies, and services they need to thrive—empowering them to focus on what truly matters: delivering exceptional patient care. My “why” is clear: simplify healthcare, reduce costs, and help providers and patients benefit from a system that works better for everyone.
⎯⎯✧⎯⎯
"Kenny is one of the most dedicated professionals I’ve worked with and is willing to go the extra mile to help you when needed. His expertise in finance and data analytics is considerable and it helped our team to come up with more efficient solutions and develop different projects. His contributions were really valuable to the physician group locally and on the system level. I highly recommend Kenny as a finance and data expert and would love to work together again." — Whitney E., COO
⎯⎯✧⎯⎯
"Kenneth is a dynamic leader with excellent leadership and analytical skills. He is a compassionate and engaging leader who is well respected by his peers. In addition, his personality allows him to work with people at all levels of an organization and produce tangible results. He is a valuable asset to his organization and the teams in which he leads." — Chris M., VP Finance
⎯⎯✧⎯⎯
"Kenny is an excellent leader and an operational expert. He finds the root issues that everyone else misses. Kenny is an Excel wizard who can piece through any data and make it impactful and relevant. He finds ways to produce extreme results—often double-digit growth. I would highly recommend Kenny if you want a great leader who can wear many hats and create better outcomes." — Josh H., Healthcare Executive
⎯⎯✧⎯⎯
"Kenneth Marsh excels at finding operational efficiencies, transforming data into actionable solutions that drive ROI and success for clients and patients." — Leadership Team, Healthcare Management Company
⎯⎯✧⎯⎯
"Kenny provided analytics, business insight, and intelligence to advance our performance in key pillars: Quality, Access, Service, Culture, and Finance. His responsibilities expanded to include project management for both [medical group] and the broader [health system]. Kenny brings enthusiasm for process, attention to detail, and a strong focus on enhancing the patient and provider experience." — Christine T., VP Operations
⎯⎯✧⎯⎯
"I am writing to give my highest recommendation of Kenneth Marsh to support system-wide initiatives. I had the pleasure of working directly with Ken on the Flu Preparedness Committee. In this capacity, I fully witnessed Ken’s engagement, strong interpersonal skills, and outstanding ability to successfully drive initiatives. He has stellar business acumen and data analytical skills. For example, Ken led Supply Chain and was instrumental in developing and rolling out a robust Flu Preparedness Inventory Log as a system-wide control tool to eliminate practice out-of-stock situations and eliminate financial loss due to over-ordering. Ken also developed a Flu-Preparedness Pre-Book template designed to aid inventory specialists in improved forecasting of vaccination needs and reduce financial waste. These tools have dramatically improved the way we order and manage flu vaccine and testing supplies. Ken has strong interpersonal skills and was able to use these skills to eloquently present processes and engage committee members. Given Ken’s positive approach, intelligence, and strong people skills, he was able to engage the group, quickly gain their trust, and lead efforts. Ken has high ability and superior interpersonal skills, which make him effective on system-wide initiatives." — Jennifer B., Director of Practice Management
⎯⎯✧⎯⎯ "Kenny is one of the most dedicated professionals I’ve worked with and is willing to go the extra mile to help you when needed. His expertise in finance and data analytics is considerable and it helped our team to come up with more efficient solutions and develop different projects. His contributions were really valuable to the physician group locally and on the system level. I highly recommend Kenny as a finance and data expert and would love to work together again." — Whitney E., COO ⎯⎯✧⎯⎯ "Kenneth is a dynamic leader with excellent leadership and analytical skills. He is a compassionate and engaging leader who is well respected by his peers. In addition, his personality allows him to work with people at all levels of an organization and produce tangible results. He is a valuable asset to his organization and the teams in which he leads." — Chris M., VP Finance ⎯⎯✧⎯⎯ "Kenny is an excellent leader and an operational expert. He finds the root issues that everyone else misses. Kenny is an Excel wizard who can piece through any data and make it impactful and relevant. He finds ways to produce extreme results—often double-digit growth. I would highly recommend Kenny if you want a great leader who can wear many hats and create better outcomes." — Josh H., Healthcare Executive ⎯⎯✧⎯⎯ "Kenneth Marsh excels at finding operational efficiencies, transforming data into actionable solutions that drive ROI and success for clients and patients." — Leadership Team, Healthcare Management Company ⎯⎯✧⎯⎯ "Kenny provided analytics, business insight, and intelligence to advance our performance in key pillars: Quality, Access, Service, Culture, and Finance. His responsibilities expanded to include project management for both [medical group] and the broader [health system]. Kenny brings enthusiasm for process, attention to detail, and a strong focus on enhancing the patient and provider experience." — Christine T., VP Operations ⎯⎯✧⎯⎯ "I am writing to give my highest recommendation of Kenneth Marsh to support system-wide initiatives. I had the pleasure of working directly with Ken on the Flu Preparedness Committee. In this capacity, I fully witnessed Ken’s engagement, strong interpersonal skills, and outstanding ability to successfully drive initiatives. He has stellar business acumen and data analytical skills. For example, Ken led Supply Chain and was instrumental in developing and rolling out a robust Flu Preparedness Inventory Log as a system-wide control tool to eliminate practice out-of-stock situations and eliminate financial loss due to over-ordering. Ken also developed a Flu-Preparedness Pre-Book template designed to aid inventory specialists in improved forecasting of vaccination needs and reduce financial waste. These tools have dramatically improved the way we order and manage flu vaccine and testing supplies. Ken has strong interpersonal skills and was able to use these skills to eloquently present processes and engage committee members. Given Ken’s positive approach, intelligence, and strong people skills, he was able to engage the group, quickly gain their trust, and lead efforts. Ken has high ability and superior interpersonal skills, which make him effective on system-wide initiatives." — Jennifer B., Director of Practice Management
Partner With Us
We respect your privacy—no spam, ever.